by Jason Kendall
Computer and network support technicians are ever more in demand in this country, as companies have come to depend upon their knowledge and skills. Our hunger for those individuals is constantly growing, as everything becomes more and more technologically advanced.
We’re regularly asked to explain why qualifications from colleges and universities are being overtaken by more qualifications from the commercial sector?
With a growing demand for specific technological expertise, industry has had to move to the specialised core-skills learning that can only come from the vendors - namely companies such as Microsoft, CompTIA, CISCO and Adobe. Often this saves time and money for the student.
This is done by honing in on the skill-sets required (alongside an appropriate level of background knowledge,) as opposed to spending months and years on the background ‘padding’ that academic courses can get bogged down in (because the syllabus is so wide).
Just as the old advertisement said: ‘It does what it says on the tin’. Companies need only to know what they’re looking for, and then request applicants with the correct exam numbers. That way they can be sure they’re interviewing applicants who can do the job.
One interesting way that colleges make a big mark-up is by charging for exams up-front and presenting it as a guarantee for your exams. It looks like a good deal, but is it really:
Thankfully, today we’re a tad more knowledgeable about sales gimmicks - and usually we cotton on to the fact that it is actually an additional cost to us (it’s not a freebie because they like us so much!)
The honest truth is that when trainees fund each examination, one by one, they will be much more likely to get through on the first attempt - since they’ll be conscious of what they’ve paid and will therefore apply themselves appropriately.
Do your exams at a local pro-metric testing centre and look for the very best offer you can at the time.
Paying upfront for exams (plus interest - if you’re financing your study) is insane. Don’t line companies bank accounts with additional funds just to give them more interest! Many will hope you won’t get round to taking them - so they don’t need to pay for them.
It’s worth noting that exam re-takes via organisations who offer an ‘Exam Guarantee’ inevitably are heavily regulated. You will be required to do mock exams until you’ve demonstrated an excellent ability to pass.
VUE and Prometric examinations are around 112 pounds in the United Kingdom today. Why spend so much more on ‘Exam Guarantee’ fees (usually wrapped up in the course package price) - when good quality study materials, the proper support and consistent and systematic learning, coupled with quality exam simulation software is what will really see you through.
One thing you must always insist on is full 24×7 support through trained professional instructors and mentors. So many companies we come across only provide office hours (or extended office hours) support.
Be wary of any training providers which use ‘out-of-hours’ messaging systems - where you’ll get called back during typical office hours. It’s no use when you’re stuck on a problem and need an answer now.
The most successful trainers incorporate three or four individual support centres from around the world. Online access provides the interactive interface to link them all seamlessly, at any time you choose, help is at hand, with no hassle or contact issues.
Search out a company that cares. Only true live 24×7 round-the-clock support truly delivers for technical programs.
Frequently, your normal trainee has no idea how they should get into Information Technology, or even what sector is worth considering for retraining.
Perusing a list of odd-sounding and meaningless job titles is next to useless. Surely, most of us have no concept what the neighbours do for a living - let alone understand the complexities of a specific IT job.
Deliberation over these factors is required when you want to dig down the right answers:
* Personality factors and interests - what kind of work-related things please or frustrate you.
* Why you want to consider getting involved with Information Technology - maybe you’d like to overcome a particular goal like being your own boss for example.
* The income needs that are important to you?
* With many, many different sectors to gain certifications for in computing - you’ll need to achieve a solid grounding on what sets them apart.
* What effort, commitment and time you will put into obtaining your certification.
In all honesty, the only way to investigate these issues will be via a meeting with an advisor who has experience of the IT industry (and specifically the commercial requirements.)
Searching for your first position in IT can feel more straightforward with a Job Placement Assistance service. At the end of the day it isn’t so complicated as you might think to get the right work - as long as you’ve got the necessary skills and qualifications; employers in this country need your skills.
Nevertheless, avoid waiting until you’ve completed your exams before getting your CV updated. As soon as you start studying, list what you’re working on and tell people about it!
Getting onto the ‘maybe’ pile of CV’s is more than not being known. Many junior positions are offered to students in the early stages of their course.
You can usually expect better results from a specialist locally based employment agency than you’ll experience from any training course provider’s centralised service, as they will understand the local industry and employment needs.
A slight grievance for various training companies is how hard men and women are prepared to work to pass exams, but how un-prepared that student is to get the job they have acquired skills for. Get out there and hustle - you might find it’s fun.