You are dependent on your computer as most people are. When you power it up and get nothing but the “blue screen of death” your day looms ahead as a potential disaster. You require immediate computer repair. What do you do first?
Remind yourself that no computer user or computer expert knows everything and how to solve every problem. When the day arrives that you know where to look for the answers that lead to solutions, you are a potential expert. Start at square one as you attempt to figure out what is wrong.
Make certain that all the cables are plugged in and firmly connected. Next, check to make sure the power strip is turned on. If that doesn’t work, try using another wall socket. Then be sure the power strip is on again. If you have external devices unplug then from the computer or power strip. Then if your computer is activated, you can add your devices. Add one at a time to determine which one caused the original problem.
Your computer may be under warranty so check that next. You might have an active service contract that you purchased with your computer. Call the service department for advice if you do. They have a duty to send a repair person or invite you to bring it in for repairs. Each service contract might have different terms.
Or, if you have no service contract and feel qualified to open up the case, try the following steps. Note: these steps are for an advanced user only. Unplug the computer and open the case. Check to see if the power supply is connected to your motherboard. Check the connections of all internal cables. Make sure the PCI expansion cards and RAM chips are firmly in place.
Look for cracks or burns in the motherboard. Remove the RAM and PCI cards and unplug the hard drive. You should see an ACSI cable. Plug in the power cable and check other components by plugging them in one by one. You can figure out which one is at fault. If all these steps do not yield a solution, you may need professional Computer Repair.
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